@beINSport—@Comcast vs dish (part deux)

I posted earlier on whether I should switch to dish. I can’t use U-Verse. I tried; AT&T failed—miserably. So, I am wondering, should I switch TV providers? I really want beINSport in order to watch La Liga and Serie A. But not only do I want to watch it with English commentators, I want it in crystal clear HD. Comcast is offering English beINSport tomorrow, but only in SD. If the same timeline is true for getting beINSport in HD as it was for Fox Soccer Channel, then it could be well over 1 year. I’m impatient. I won’t wait forever. Maybe it is time to move on?

I have a group rate Comcast Triple Play. I get a basic set of digital cable with DVR and HD in one room. I get nationwide unlimited telephone. And I get a blast upgrade of internet, 20mbps. All of this comes out to about $150/mo. My goal is to switch TV providers, get Fox Soccer Channel (current Barclays Premier League USA broadcast channel), NBC Sports (future Barclays Premier League USA broadcast channel), and beINSport (current La Liga, Serie A broadcast channel), retain my Comcast blast internet, and maybe keep phone service, all for $150/mo or less. Is it possible? Previous research showed that it was not, but I was at that time unwilling to get rid of my telephone service. What’s out there now?

Since the blast internet will run me about $60 out the door, I have $90 to spend per month on phone and TV, or just TV. Dish, DirecTV, what do you have?

Dish Network offers America’s Top 250 package for $69.99. Free HD for life plus a Hopper DVR system. It includes Fox Soccer Channel, NBC Sports, and beINSport. DirecTV offers the Premier English TV Package for $119.99, which includes the same channels. Not only is it ridiculously expensive, but beINSport is not in HD in my region. But neither is Dish!

That’s right: neither Dish, DirecTV, nor Comcast offer beINSport in HD in the Sacramento region.

Ergo, I have no reason to switch TV providers.

All I can do is request Comcast to get it in HD as soon as possible. DirecTV does offer beINSport in HD elsewhere in the country. Why can’t these TV providers offer it in Sacramento?

@Comcast has no expected date for adding @beINSportUSA in HD

I appreciate that Will responded to me quickly. He responded with bad news, however.

Comcast has no date set for adding beINSport in HD. I may be getting it in English tomorrow, but I will have to deal with fuzzy pixels for quite some time that is unless I switch to dish, which already offers English HD beINSport.

Why is Comcast a step behind its competitors in this regard?

@Comcast to add @beINSportUSA in English on 1/15/13

In the Sacramento region, Comcast is adding beINSport in English on 1/15/13.

Straight from my 11/20/12 bill:

Effective 1/15/2013, beIN Sports – English, channel 429, will be added to the Sports Entertainment Tier.

If you still don’t have it in your area, make sure relentlessly to tweet Comcast and to send customer feedback as I have done in my previous post, “@Comcast: Provide @beINSportUSA in English, HD—pretty please with a cherry on top!” (https://iakobou.wordpress.com/2013/01/14/comcast-provide-beinsportusa-in-english-hd-pretty-please-with-a-cherry-on-top/).

Unfortunately, this change is only for English; there is still no plans for Comcast to offer beINSport in HD. I will not relent. I will continue to pester them until it is offered. And so should you. Simply retweet my posts if you want on Twitter, but be sure to use the link they provided to give them a piece of your mind, and give it often.

@Comcast: Provide @beINSportUSA in English, HD—pretty please with a cherry on top!

Still waiting to be able to watch La Liga and Serie A with English commentators. Still waiting to see the games in crystal clear high definition. I’m tired of waiting. Comcast, get with it.

Have you sent Comcast any notification lately that you want beINSport in English and HD? If not, you should.

Retweet mine that I just did. Also, chat their support team and let them know that you want it in English and in HD or you intend to switch to a satellite competitor soon.


According to the Xfinity chat support, we need to request it in English and in HD using the following link: https://secure.opinionlab.com/ccc01/o.asp?id=BPwhRtBv

Note that the Xfinity chat had no information as to whether English or HD would be made available in my region:

We can’t speculate though when this will be added in HD and English as many factors are considered when deciding where to launch a channel, including contractual obligations, technical requirements, and customer requests. We do have a request link to provide us your request/feedback regarding the channel you want most to be added in your area. I can check the link here if you’d like.

Be sure to use the link. And contact Comcast via Twitter. Annoy them to the point that they take action.